苹果笔记本不良现象维修
| MacBook Pro Service: Frequently Asked Questions MacBook Pro的服务：常见问题 | ||
| MacBook Pro Air常见问题 | ||
 How can I tell if my MacBook Pro needs service? 我怎么能知道我的MacBook需要维修服务专业？ Visit our MacBook Pro Support page for helpful troubleshooting information.访问我们的MacBook Pro产品页面的有用的故障排除信息。 If you have reviewed the articles on the website, and you're still not sure whether your MacBook Pro requires service, you can take your MacBook Pro to an Apple Authorized Service Provider ("AASP") or Apple retail store for diagnosis.如果你有网站的文章回顾了上，而您仍然不能确定是否需要服务您的MacBook Pro，你可以把你的MacBook Pro的一苹果授权服务商 （“渐近平均”）或苹果的零售商店进行诊断。 Alternatively, you can contact Apple .此外，您可以联系苹果 。 A technical support agent can help you diagnose the issue.一个技术支持代理可以帮助您诊断问题。 Note: Diagnostic fees may apply for issues not covered under warranty or the AppleCare Protection Plan (APP). 注：诊断费，可申请）APP的问题不包括在保修期内或AppleCare维护计划（。 How long is my MacBook Pro covered by warranty? 多久是我的MacBook Pro保修范围内的？ Your MacBook Pro is covered by Apple's One-Year Limited Warranty .您的MacBook Pro是苹果电脑所涵盖的一年有限保修 。 Warranty service for eligible repairs is available at no charge for twelve months from the original date of retail purchase.保固维修服务资格，是可以在没有收取零售购买之日起十二个月内，从原来的。 How can I tell if my MacBook Pro is in warranty? 我怎么能知道我的MacBook Pro的保修吗？ Visit the MacBook Pro Support page and enter your serial number in the “About Your Support Coverage” box to find out how many days remain on your warranty or AppleCare Protection Plan.访问MacBook Pro的支持页面 ，并输入你的“你的序列号框在”关于支持覆盖面，以了解有多少天保留在您的保修或AppleCare维护计划。 Apple may need to examine your proof-of-purchase document to verify your MacBook Pro warranty status.苹果电脑可能需要检查您的验证的购买文件，以验证您的MacBook Pro的保修状态。 How much will service be if I'm in warranty? 多少服务，如果我现在在保修？ Warranty service for eligible repairs is available at no charge for twelve months from the date of purchase.为合资格的维修保养服务是免费提供的12个自购买之日起三个月收费。 However, you will be responsible for all expenses incurred in transporting your MacBook Pro to Apple, an AASP, or Apple retail store.但是，您将在您的MacBook Pro运送到苹果，一渐近平均，零售商店或苹果产生的所有费用。 How do I get my MacBook Pro serviced? 怎样才能使我的MacBook Pro的服务？ Apple may provide service for your MacBook Pro using one of the following options:苹果可能会为你的MacBook Pro服务使用下列选项之一：
Will the data on my MacBook Pro be preserved? 请问我的MacBook Pro数据上得到保障呢？ Don't rely on it being preserved.不要依赖于它被保存下来。 Many repairs require Apple to replace or reformat the hard disk, which will result in the loss of your data.许多维修需要更换或重新格式化苹果的硬盘，这将导致数据丢失。 Please make sure you back up your data on a regular basis to minimize your data loss.请确保您备份您的数据定期以减少数据丢失。 Apple and its AASPs are not responsible for any damage to or loss of any applications, data, or other information stored on your MacBook Pro while performing service.苹果公司和它的AASPs不会对任何或任何应用程序，数据或其他信息您的MacBook Pro在执行服务存储损失，损害负责。 How long will service take? 将服务需要多长时间？ Service times often depend on the nature of the issue and the availability of service parts at the service location.服务时间通常取决于问题的性质和零件供应服务在服务的位置。 Be sure to ask how long service will take when you set up service with Apple's technical support agents or deliver your MacBook Pro for service to an AASP or the Apple Store.一定要问如何长期服务时，将采取设置与苹果公司的技术支持代理商的服务或服务提供给您的MacBook或一个渐近平均苹果商店临。 |
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Is there a way to check the status of my service request or repair? 有没有办法检查维修状态我的服务请求或？ For service facilitated through Apple, you can check the status of your service request or repair at any time on our Check My Repair Status page.对于苹果公司通过服务提供便利，您可以检查我们的地位，您的服务请求或维修时间在任何检查我的维修状态页面。 Can I extend service coverage on my MacBook Pro beyond the 1-year warranty period? 我可以延长我的MacBook服务覆盖的期间临超出1年保修？ The AppleCare Protection Plan for MacBook Pro extends hardware repair service and technical support coverage to three years from your MacBook Pro's original date of purchase.在AppleCare维护计划的MacBook Pro扩展年内你的MacBook Pro的原购买日期硬件维修服务和技术支持三个覆盖。 You can only purchase the AppleCare Protection Plan while your MacBook Pro is covered under Apple's One-Year Limited Warranty.您可以只购买AppleCare维护计划，同时您的MacBook Pro是苹果电脑所涵盖的一年有限保修。 My warranty has expired. 我的保修已经过期。 What are my service options? 我有哪些服务选项？ If your warranty has expired, you still have access to all available service options, but you will be responsible for the cost of service, including parts, labor, shipping (if any), and applicable taxes.如果您的保固已过期，您仍然可以访问所有可用的服务选择，但你会认识到，服务，费用，包括零件，负责劳动，航运（如果有）和适用税率。 AppleCare or your local AASP or Apple retail store representative will provide you with an estimate of service costs before receiving your authorization to perform service.的AppleCare或当地的渐近平均零售商店或苹果的代表将提供的服务费用估计在收到您的授权，履行服务。 One of my MacBook Pro accessories isn't working. 附件一我的MacBook Pro是不工作。 Can I order a replacement? 我可以订购一个替换？ Most accessories that shipped with your computer can be replaced.大多数个人电脑出货量与配件可以更换。 Please contact your local AASP or Apple retail store, or contact Apple .请联系您当地的渐近平均零售商店或苹果，或联络苹果 。 A technical support agent can help you diagnose the issue and order a replacement part, if necessary.一个技术支持代理可以帮助您诊断问题，并责令更换部件，如有必要。 Note: Diagnostic fees may apply for issues not covered under warranty or the AppleCare Protection Plan (APP). 注：诊断费，可申请）APP的问题不包括在保修期内或AppleCare维护计划（。 What kind of activities are excluded from my warranty coverage? 什么样的活动被排除在我的保修范围？ Apple's One-Year Limited Warranty for MacBook Pro excludes coverage for damage resulting from a number of events, including accident, liquid spill or submersion, unauthorized service and unauthorized modifications. If damage is outside the scope of warranty coverage, service may be available through a local AASP or an Apple retail store, but all service charges will be your responsibility. In such an event, you will be asked to approve the estimated charges and accept the terms and conditions for service before authorizing the repair. If the repair is performed at an Apple retail store Apple's Repair Terms and Conditions will govern service. Repair service for a MacBook Pro that has experienced catastrophic damage, for example extensive liquid damage or a severe impact that results in the product being disassembled into multiple pieces, is generally not available and not eligible for service.苹果电脑的一年有限保固的MacBook Pro的排除修改覆盖未经许可和损坏造成的若干事件，包括事故，液体泄漏或沉没，未经授权的服务。如果损害范围之外保修范围，服务可能可以通过当地渐近平均或苹果零售商店，但所有的服务费将是你的责任。在这种情况下，你将被要求批准的预算费用和接受服务之前修复授权的条款和条件。如果修复完成的苹果零售商店苹果的维修条款及条件将要规范服务。维修服务的MacBook Pro是经历了灾难性的破坏，例如大量液体损害或严重影响该产品导致目前部分拆解为多个，一般是不可用，不符合资格的服务。 Does Apple warrant my MacBook Pro service? 苹果是否需要我的MacBook Pro服务？ For MacBook Pros under Apple's One-Year Limited Warranty, Apple warrants against defects that arise from service performed for 90 days from the date of service or for the remaining period of the warranty, whichever provides longer coverage for you.为您的MacBook Pro根据苹果的一年有限保修时间范围，对苹果认股权证出现缺陷，从服务执行之日起90日内提供的任何服务或为剩余时间的保证，对。 For MacBook Pros not under Apple's warranty, Apple warrants against defects that arise from service performed for 90 days from the date of service.为的不属于保修的MacBook Pro苹果，苹果公司的服务对认股权证日期缺陷产生的服务表现为从90天。 |
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